KYC (Know Your Customer) verification is mandatory on baji account — it must be completed before your first withdrawal. The entire process is done online; no in-person visit is required.
What you'll need:
- National Identity Card (NID) — Clear photos of both front and back. A passport or driving licence is also accepted.
- Selfie — A recent photo of you holding your NID.
- Proof of Address (if required) — a copy of your bank statement or utility bill clearly showing your name and address.
How to submit: Log in to your account → Profile Settings → Upload your documents under the "Verification" option. Verification is usually completed within 24–48 hours, and a confirmation is sent via SMS or live chat. Once KYC is done, you won't need to do it again — unless specifically requested for a particular reason.
Important: The name and date of birth provided during registration must match your NID — a mismatch may cause verification to fail.
Bet settlement for cancelled or abandoned matches on baji account depends on the type of event and how much of the match was played. The general rules are:
- Cancelled Before the Match Starts: The full stake is returned (Void / Refund). No win or loss is counted.
- Cancellation After the Required Overs Have Been Completed in cricket: Bets are generally settled using the Duckworth-Lewis method or based on the result at the designated over. If the minimum overs are not completed, the stake is refunded.
- Cancelled in football after a certain minute: A match is generally considered valid if at least 45+ minutes have been played. If it ends before that, bets are refunded.
- Live Betting: For in-play bets, settlement may be based on the result at the time the bet was placed.
Your account balance updates once the bet is settled — usually within 30 minutes to a few hours. If you have any concerns, at the Help Center or let us know via live chat.
No, baji account is strictly for individuals aged 18 and above. This is not optional — it is a firm rule.
You are required to provide your date of birth during registration, and the system automatically verifies your age. The KYC process confirms your age again using your NID or passport. If someone registers with an incorrect date of birth and is later found out:
- The account will be closed immediately.
- Your deposited amount will be refunded — but no bonus or winnings will be included.
- The information may be reported to the relevant authorities.
If you have children or teenagers at home, use a password on your device and keep baji account logged out. To learn more about responsible gaming, visit our Responsible Gaming page See.
Baji account generally does not charge any platform fee for withdrawals — meaning the full amount you withdraw goes directly to your mobile banking or bank account. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction fees, which are outside baji account's control.
Withdrawal Limits:
- Minimum Withdrawal: ৳500
- Maximum Daily Withdrawal: Specific limits depend on your account tier and verification status — accounts with completed KYC enjoy significantly higher limits.
- Processing Time: Usually between 15 minutes and 24 hours. Slight delays may occur during peak times.
Before withdrawing, make sure your KYC is complete and there are no pending wagering requirements on any active bonus — otherwise your withdrawal may be held up. For more details, Financial Transactions Page See.
The minimum bet amount on baji account varies slightly by game type — but it's kept very low overall so newcomers can get started with ease.
- Sports Betting (cricket, football, etc.): Usually a minimum of ৳10 to ৳20 — depending on the specific event.
- Live Casino games: Most tables start from a minimum of ৳50. Some VIP tables have higher limits.
- Slots: Many slots allow bets from as little as ৳1 or less — varies by game.
- Maximum Bet: Limits vary depending on your account tier and the specific event — higher limits generally apply for major events.
Before placing a bet, check the specific game or event page for minimum and maximum bet limits — they're clearly listed there. Play responsibly and stick to your budget.
Deposits to baji account are typically instant — after paying via bKash, Nagad, or Rocket, funds usually appear in your account within 1–5 minutes. Occasionally there may be a delay. Follow the steps below:
- Please wait 5–10 minutes — slight delays during peak hours are normal.
- Check your bKash/Nagad messages — Confirm whether the payment was successful. Save your transaction ID.
- View Your Transaction History on baji account — You can find pending deposits under the "Financial Transactions" section.
- Contact Support — If the funds haven't arrived within 10 minutes, contact Live Chat with your transaction ID, amount, and time. Issues are typically resolved within 24 hours.
Please Note: Never deposit through any third party outside of baji account — only use the platform's designated payment gateways. Doing otherwise may result in lost funds that are difficult to recover.
Baji account is a licensed international online gaming platform. Operating under international gaming regulatory authorities, the platform has multiple layers of security:
- SSL Encryption: All data is encrypted with 256-bit SSL/TLS technology — protection equivalent to banking-grade security.
- Transparent Payments: Your deposit and withdrawal history is always visible in your account — no hidden charges.
- KYC Verification: Every user's identity is verified — to prevent money laundering and fraud.
- Responsible Gaming: User protection is ensured through self-exclusion, deposit limits, and age verification.
- 24/7 Support: Instant help available for any issue — in Bengali.
Thousands of Bangladeshis use baji account every day and make regular withdrawals. The strongest proof of its credibility is the experience of long-term users. That said, playing responsibly and keeping your personal information secure is always important on any online platform.