Baji Account Terms and Conditions — What You Need to Know Before Using the Platform

Welcome to baji account. These Terms and Conditions (Terms and Conditions) applies to your use of baji account services via the website, mobile app, or any other channel. By accessing the platform or creating an account, you are deemed to have read, understood, and agreed to these Terms.

These Terms & Conditions are drawn up in accordance with the laws of Bangladesh and international gaming regulations. If you do not agree with these terms for any reason, please refrain from using the service. For any questions, feel free to reach out to our support team.

The following requirements must be met to open an account with baji account:

• You must be at least 18 years We reserve the right to request age verification documents at any time.
• Each individual may only open One Account accounts. If multiple accounts are detected under the same individual, all accounts will be closed and balances may be forfeited.
• All information provided at registration — including your name, phone number, and date of birth — must be accurate and belong to you. Submitting false information is a violation of these Terms.
• The mobile number used for registration must be your own and must be active. Multiple accounts cannot be created under the same number.
• Your account may not be used by anyone else — accounts are non-transferable.

After registration, baji account may verify the authenticity of an account at any time. A national ID card, passport, or other government-issued document may be requested for verification.

As part of compliance with international financial regulations, baji account conducts KYC (Know Your Customer) verification for all users. Completing KYC is mandatory before your first withdrawal.

• Identity Documents: A clear photo of your National ID (NID), passport, or driving licence.
• Proof of Address: A recent bank statement or utility bill (issued within the last 3 months).
• Payment Verification: Proof of ownership of the payment method used.

KYC verification is typically completed within 24–48 hours. Withdrawals may be temporarily suspended while verification is in progress. Submitting fraudulent documents will result in permanent account closure and may be reported to the relevant legal authorities.

The policies governing financial transactions on baji account are detailed below:

There are some important conditions for withdrawals. Funds are generally returned via the same payment method used for the deposit — this is part of international anti-money laundering requirements. To withdraw a bonus balance, the associated wagering requirements must be met. However, your own deposited funds can be withdrawn at any time, provided there are no freezes or restrictions on your account.

For failed transactions, funds are usually returned to the source account within 30 minutes. If it takes longer, please contact support with a screenshot of the transaction.

Baji account offers a range of bonuses and promotions for both new and existing members. Each bonus has its own terms — please read them carefully before claiming.

• Welcome Bonus: Available to new registered members only, applicable once on the first deposit. You must opt in on the promotions page before making your deposit to activate the bonus.
• Wagering Requirement: Each bonus carries a specific wagering multiplier (e.g., 10x, 20x). The combined total of the bonus and deposit must be wagered by that multiplier before any withdrawal can be made.
• Time limit: Every bonus has an expiry period. If the wagering requirements are not met within the specified time, the bonus will be forfeited.
• Game Restrictions: Some bonuses apply only to specific games or within certain bet limits. See the bonus page for full details.
• Bonus Abuse: Any attempt to abuse bonuses — such as claiming them through multiple accounts — will result in all bonuses being forfeited and may lead to account closure.

Baji account reserves the right to modify or cancel any bonus or promotion at any time. Where changes affect an ongoing bonus, users will be notified in advance.

The following rules apply when placing bets on baji account:

• Once a bet is confirmed, it cannot be changed or cancelled — except where the Cash Out feature is available.
• Bets must be placed before the match starts or within the designated time window. During live betting, odds are updated continuously throughout the match.
• If a match or event is cancelled, postponed, or left incomplete, the stake for that bet will be refunded — unless baji account decides otherwise.
• If published odds contain a clear error, baji account reserves the right to void the bet in question. This decision is final.
• In an Accumulator or Parlay bet, if any single leg is incorrect, the entire bet will be lost.

The following activities are strictly prohibited on baji account:

• Multiple Accounts: Creating or operating multiple accounts under the same identity.
• Bots & Software: Using automated betting software, bots, or scripts.
• Bonus Abuse: Any deliberate attempt to exploit bonus offers in bad faith.
• Money Laundering: Using the platform for money laundering or any other illegal financial activity.
• Third-Party Funds: Betting with another person's funds or managing an account on someone else's behalf.
• Fraud: Exploiting odds errors, manipulating event outcomes, or engaging in any other fraudulent activity.
• Hacking: Attempting to compromise or interfere with the platform's security systems.

If such activity is detected, the account in question will be closed immediately, the balance will be forfeited, and legal action may be taken if necessary.

Baji account reserves the right to temporarily or permanently close an account under the following circumstances:

• Breach of Terms & Conditions.
• Providing false or incomplete information during registration.
• If KYC verification is not completed within the required timeframe.
• Engaging in any prohibited activities.
• At the user's own request (self-exclusion).
• When verification is required for security purposes.

If an account is suspended, the user will be notified by email or SMS. Access to the account will be restricted during the suspension period. If you believe your account has been suspended in error, please contact support — baji account will review the case subject to verification.

For permanently closed accounts, any valid balance (excluding bonuses) will be returned after a review is completed — unless a forfeiture decision has been made due to a breach of Terms & Conditions.

Baji account takes responsible gaming very seriously. We want every user to play for enjoyment, not out of pressure.

• Age Verification: No one under the age of 18 is permitted to play. Age verification documents may be requested at any time if there is any doubt.
• Deposit Limit: You can set daily, weekly, or monthly deposit limits directly from your own account.
• Self-Exclusion: You can take a self-imposed break from the platform for anywhere between 7 days and 1 year.
• Reality Check: Session time reminders are available at regular intervals.

If you're experiencing any issues related to gaming, visit our Responsible Gaming Page visit or contact support.

Baji account will not be held liable for any financial loss resulting from technical issues on the platform, server downtime, or disruption of third-party services — however, the return of a user's actual deposited funds will always be ensured.

• Baji account is not directly responsible for issues arising from third-party payment gateways or mobile banking services.
• Baji account is not liable for any loss resulting from a user's own device, network, or account credentials being compromised.
• We rely on trusted sources to verify event and match results. In the event of a dispute, baji account's decision shall be considered final.

Baji account reserves the right to modify these Terms, in whole or in part, at any time. In the event of changes:

• Minor updates: Only the "Last Updated" date at the top of the page will be changed.
• Major changes: advance notice will be sent to your registered email or via SMS, and a notice will be posted on the platform.
• Continued use of the service after any changes constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you may request account closure through support — any valid balance will be refunded.

For any questions or complaints regarding these Terms or baji account services, please contact our support team:

• Email: support@bajiaccount.net
• Live Chat: Available on the platform 24/7
• Response time: Via live chat within 3 minutes, via email within 24 hours

If a dispute arises, please contact our support team first. We will make every effort to resolve the issue fairly. If the matter cannot be resolved through support, you may escalate it to the relevant licensing authority.