Baji Account Privacy Policy — Your Information Is Safe with Us

Welcome to baji account. This Privacy Policy (Privacy Policy) explains how baji account collects your personal information, why it does so, where it is stored, and who it is — or isn't — shared with.

We believe your data belongs to you. We only use the information needed to provide you with the best possible service. Everything we do is guided by this policy — not just to meet regulations, but to earn your trust.

By using the baji account website or app, you agree to this Privacy Policy. If anything is unclear or you have questions, our support team is always ready to help.

Baji account collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

We only collect what is strictly necessary. We have no interest in gathering personal information beyond what is needed.

Baji account uses your information for the following purposes:

• Account Management: To manage registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Service Delivery: To deliver betting, gaming, and other services seamlessly.
• Security: To prevent unauthorized access, fraud, and money laundering.
• Responsible Gaming: To identify problematic gaming behaviour and provide timely support.
• Contact: To send important updates, security alerts, and requested information.
• Service Improvement: For analytics to improve platform performance and enhance the user experience.
• Legal Obligations: To comply with government and regulatory authority requirements.

Baji account does not sell your data. In limited circumstances, information may be shared with necessary third parties:

• Payment Gateway: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Game Provider: Gameplay data may be shared with licensed game providers such as Pragmatic Play and Evolution Gaming — this is necessary for the games to function properly.
• Security Services: Limited data may be shared with specialist providers for fraud detection and cybersecurity purposes.
• Legal Authorities: Where required by a court order or government directive, information will be disclosed in compliance with the law.

All third parties we share data with are bound by confidentiality agreements. They are not permitted to use that data for any other purpose without baji account's authorisation.

Baji account's website and app use cookies and similar technologies. Cookies are small data files stored in your browser.

• Essential Cookies: Keeping you logged in and storing security tokens. Without these, the platform will not function properly.
• Functional Cookies: To remember your preferred language, theme, and interface settings.
• Analytics Cookies: To understand which features are used most — helping us improve the platform. This data is not linked to any personal information.
• Security Cookies: To detect suspicious activity and prevent fraud.

You can delete or block cookies through your browser settings. However, disabling essential cookies may affect login and other core features.

Baji account does not retain data longer than necessary. Retention periods depend on the type of information and the purpose it was collected for:

• Account Information: For as long as your account remains active. After account closure, certain data may be retained for up to 5 years as required by legal obligations.
• Financial Transaction Records: A minimum retention period of 5 years is required under international financial regulations.
• KYC Documents: May be retained for up to 5 years after account closure.
• Support Chat & Email: Typically retained for up to 2 years.
• Browsing & Usage Logs: Typically 12 months.

Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.

Every registered user on baji account has certain rights over their personal data. We respect and uphold those rights:

To exercise any of these rights, email us at support@bajiaccount.net or reach out via live chat. We typically respond within 30 days.

Baji account employs multiple layers of security to protect your data:

• 256-bit SSL/TLS Encryption: All data is encrypted in transit — banking-level protection.
• Firewall Protection: Multi-layered firewalls prevent unauthorized access to our servers.
• AI Fraud Detection: Our automated systems detect suspicious activity in real time.
• Two-Factor Authentication (2FA): An additional layer of security available when logging in.
• Access Control: Staff can only access the data they need — and all access is recorded in the log.
• Regular Security Audits: Independent experts regularly audit the platform's security.
• PCI DSS Compliance: Adherence to international standards for the protection of payment card data.

That said, no system is 100% impenetrable. Please do your part by using a strong password and never sharing your account details with anyone.

Baji account is strictly for individuals aged 18 and above. We do not knowingly collect or store data from anyone under 18.

Date of birth is verified at the time of registration. Additional documents may be requested if there is any doubt. Should it come to light that a minor's information was collected inadvertently, the account will be closed and the data deleted.

Baji account may update this Privacy Policy when necessary. In the event of changes:

• The "Last Updated" date at the top of the page will be changed.
• You will be notified via your registered email or SMS before any significant changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Check back on this page regularly to stay up to date with our latest policy.

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us:

• Email: support@bajiaccount.net
• Live Chat: Available on the platform 24/7
• Response Time: Live chat within 3 minutes, email within 24–48 hours

Specific data protection requests — such as deletion or a copy of your data — are processed faster when submitted by email.